Privacy Policy

Volare Holdings LLC ("we", "our", or "us") operates the Zulu Assistant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Contact our support team
• Participate in surveys or promotions

This information may include your name, email address, phone number, company name, and payment information.

1.2 Usage Data

We automatically collect certain information when you use our service, including:

• IP address and browser type
• Device information
• Pages viewed and features used
• Time spent on the platform
• Referring website addresses

1.3 AI Conversation Data

By default, Zulu Assistant processes your conversations to provide our services. However, we implement a zero-knowledge architecture where:

• All conversation data is encrypted end-to-end
• Encryption keys are generated and stored on your devices
• We cannot access your conversation content
• You can enable additional secure enclave processing for sensitive data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Personalize your experience
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Data Security

We implement industry-leading security measures to protect your data:

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II certified infrastructure
• Optional secure enclave processing
• Zero-knowledge architecture options

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time, and we will comply within 30 days unless legal obligations require us to retain certain information.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

6. Third-Party Services

We may use third-party service providers to help us operate our business and provide our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@zuluassistant.com
• By mail: Volare Holdings LLC, 123 Innovation Drive, San Francisco, CA 94105